Roof Insurance Claims in Portsmouth & Hampshire
We work with homeowners and loss adjusters across Hampshire to document, quote and carry out insurance-funded roof repairs properly.
Roof insurance claims are won or lost on the paperwork. After fifteen years of working with Hampshire homeowners through storm claims, escape-of-water claims and impact damage from fallen trees, we've learned what insurers ask for and how to provide it cleanly the first time. We attend the property, photograph everything, write a clear report describing the damage and probable cause, and provide an itemised written quote for the repair. If the loss adjuster wants to visit, we'll meet them on site. If they query a line item, we'll explain it. We don't inflate prices for insurance work — the quote is the same one we'd give a homeowner paying privately. That straight approach is exactly why loss adjusters generally accept our quotes without dispute, and why local insurers are happy to work with us across Portsmouth, Gosport, Fareham, Havant and the wider region. We'll also tell you honestly whether claiming is worth the excess and the no-claims hit, before you commit.
How we help with insurance claims
Same-day damage inspection and photography
Detailed photographs of all damage, dated and located, formatted for an insurer file.
Written cause-and-extent report
Plain-English description of what we found, probable cause, and what's needed to put it right. The document your insurer will ask for.
Itemised written quote
Materials specified by name, labour and access broken out, VAT shown separately. The quote a loss adjuster can read and approve.
Loss adjuster site meetings
We'll meet your loss adjuster on site, walk them through the damage, and answer their questions directly so the claim moves.
Make-safe before permanent repair
Tarp-over, ridge securing or temporary patching while the claim is approved — keeps the property watertight without prejudicing the claim.
Permanent repair to insurer-approved spec
Once the claim is settled, we carry out the agreed work with photographs of the finished job for your file.
Honest pre-claim advice
We'll tell you before you call your insurer whether the repair is likely worth claiming, given your excess and no-claims position.
Direct billing where insurers allow
Some insurers will pay us directly on approved claims, so you don't need to pay up front and reclaim. We'll discuss whether yours does.
How it works
Free Inspection
We come out, climb up, take photos and explain what we find in plain English. No charge, no follow-up sales calls.
Written Quote
Itemised, fixed-price quote within 48 hours. Materials specified by name. No hidden extras on the day.
Scheduled Work
Agreed date booked, fully scaffolded where needed, all materials delivered to site before we start.
Guarantee in Writing
10-year workmanship guarantee, site swept clean, after-photos sent before we collect payment.
Insurance claim work pricing
Honest indicative pricing. Real quotes depend on access and condition. Free written quote within 48 hours.
Initial inspection and photographic report
From £150
Refunded against the cost of the repair if you instruct us to carry it out
Loss adjuster site meeting
From £120
Included free where the value of the repair exceeds £1,500
Make-safe pending claim approval
From £250
Typical range £250-£500
Repair work
From Quoted
Itemised in writing per the damage report — same prices as private work
What affects the price
- Extent of the damage and access requirements
- Materials specified by your insurer or loss adjuster
- Whether scaffolding is required
- Lead-time for matching tile or slate stock
- Coordination with other trades (e.g. tree surgeon, plasterer)
All prices indicative. Free written quote within 48 hours.
What our roof insurance claims customers say
Areas we cover for roof insurance claims
We provide roof insurance claims across Portsmouth, Hampshire and within 40 miles of our Portsmouth base.
Frequently asked questions
Roof Insurance Claims questions we hear most often. Don't see yours? Call us.
Yes — we've worked with all the major UK home insurers and most of the loss adjusting firms they use. We don't have a panel arrangement with any insurer, which means our quote is independent and not capped.
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